OFFICE LOCATIONS 7501 Fort Hamilton Parkway Brooklyn, NY 11228 Phone: 718.833.0672 Fax: 718.833.6639 60 Cromwell Avenue Staten Island, NY 10314 Phone: 718.987.2320 Fax: 718.667.8589 Created by Ortho Sesame

As a general rule, an emergency appointment may be made when there is severe pain, a loose band, a broken wire or something sticking out that you can't take care of. It's important to know the names of the parts of your appliances. It will help, when you phone the office, to be able to identify what part is broken or out of place. PROBLEMS AND SOLUTIONS You may be able to solve many problems temporarily by yourself until you schedule a repair appointment with our office. These problems need not cause delay in your treatment. Loose Band or Bracket If band or bracket is still attached to wire, leave in place. If uncomfortable, place wax on it. If it comes out completely, wrap brace or bracket in tissue. Loose Wire Try to place wire back in place with tweezers. If that is not possible, clip wire with fingernail clippers behind last tooth to which it is securely fastened. If any discomfort, place wax on it. Poking Wire Try to push sticking wire down with a spoon or eraser. If not possible, place wax on it. Lost Tirewire or Elastic Tie Notify us at next appointment. Soreness Use warm salt water rinses and/or Tylenol or Ibuprofen. Headgear Does Not Fit Sometimes caused by not wearing as prescribed. If facebow is bent, call office at once. Loose Appliance If appliance is sticking or poking, place wax on it. IF YOU THINK YOU ARE UNABLE TO HANDLE A PROBLEM ON YOUR OWN, PLEASE CALL US AS SOON AS POSSIBLE.